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This privacy policy explains how Phil Carr ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or enquire about SEO and web design services.

Information we collect

We may collect personal information you submit through contact forms, email enquiries, or phone calls. This can include your name, email address, phone number, business details, and information relevant to your project.

How we use your information

  • To respond to enquiries and provide requested services.
  • To prepare proposals, contracts, and project communications.
  • To improve our website, services, and customer experience.
  • To meet legal, regulatory, or contractual obligations.

Lawful basis for processing

We process personal data based on legitimate interests (to run and grow our business), consent (when you opt in), and contractual necessity (to deliver agreed services).

Cookies and analytics

Our website may use cookies or analytics tools to understand how visitors use the site. You can manage cookies via your browser settings. Analytics data is used to improve content and usability.

Sharing your information

We do not sell your personal data. We may share information with trusted suppliers who support service delivery (such as hosting or analytics providers) when necessary and under appropriate confidentiality agreements.

Data retention

We retain personal data only for as long as needed to provide services, meet legal requirements, or resolve disputes. You can request deletion where applicable.

Your rights

You have the right to access, correct, or request deletion of your personal information. You can also object to processing or request data portability. To exercise these rights, contact us using the details below.

Contact details

If you have questions about this privacy policy, please email info@phil-carr.co.uk or call 01226 697 325.

Updates to this policy

We may update this privacy policy occasionally to reflect changes in our services or legal obligations. The latest version will always be published on this page.